Greetings, @user_ssuttm! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum.
We would be more than happy to assist you with any customer service inquiries, but this is a digital platform where we communicate with our customers through public community posts and secure direct messages. We handle all of our correspondence in writing, both for the convenience of our customers, as well as to preserve a permanent record of all our interactions.
If you would prefer to speak to someone on the phone, you can call 1-800-266-2278 or 1-800-934-6489. You can also find other contact channels using this link: comca.st/2KsO4p0, if that's more convenient. Please let me know if we can be of assistance.
XfinityJamesC
Official Employee
•
2.2K Messages
2 days ago
Greetings, @user_ssuttm! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum.
We would be more than happy to assist you with any customer service inquiries, but this is a digital platform where we communicate with our customers through public community posts and secure direct messages. We handle all of our correspondence in writing, both for the convenience of our customers, as well as to preserve a permanent record of all our interactions.
If you would prefer to speak to someone on the phone, you can call 1-800-266-2278 or 1-800-934-6489. You can also find other contact channels using this link: comca.st/2KsO4p0, if that's more convenient. Please let me know if we can be of assistance.
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