Visitor
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1 Message
Bad customer service at xfinity store on 14th and walnut
Just had a bad interaction at rep at store name Nadeem he said he was the manager. His customer service skills are awful we got into a back and forth with him saying That’s my opinion on his customer service skills. Another rep trying to take care of me he was showing her something on his phone not pertaining to xfinity business
XfinityAlyssaA
Official Employee
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2.2K Messages
1 month ago
Good evening @user_caqlud, and thank you for reaching out on our Community Forums to let us know about your interaction. We appreciate you taking the time to report your experience and take it very seriously. This definitely isn't the kind of experience we want for our valuable customers and are happy to collect the proper information so we can forward the experience to the proper internal channel to be reviewed and investigated. To get started, can you please send us a Direct Message with your name and the service address on the account?
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