Bad customer service and just a bad company

The only way you can get someone the phone is to say you are trying to buy something. And once you get them on the phone they are so busy trying to sell you something they do or unwilling to address your issues.

I signed up for their internet for 62$, the next month I added TV, well the TV did not meet what they sold me, so I cancel it at the end of the month. So thinking my internet would still be 62$ somehow its now 111$. I get someone on chat, after going around about adding a phone and getting an Ipad, he finally address my issue, after he saw I was paying 62$ at the beginning he said oh ok, it will go back to 62$, I asked when would I see the change, he said oh in a few days. Ok, well after two week no change and billed me the 111$. So I call them, after two days I get someone on the phone and she says well after you canceled the TV you internet when to the normal price. Crazy, it's a lot more but I'm getting tired of typing. I will just say as so as I find a new company I'm out and will never do business with Xfinity. Oh and will be writing a indeep Google review, worse company ever.