Visitor

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3 Messages

Wednesday, December 31st, 2025 1:09 AM

Awful Service/Support

Had Xfinity since we moved here a year ago.  We have had more outage than I had for 25+ years in my previous house.  Unfortunately, they were about the only option.  Support is non-existent, all recordings and bots.  Since I work remote, this is PAINFUL!  [Edited: "Solicitation"]

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Official Employee

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1.3K Messages

2 days ago

@user_pzw1s2 Thanks for adding to the community and sharing your feedback. We can help. Describe what services you have, and what happens in detail so we can assist. 

Visitor

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3 Messages

1 day ago

Refund my monthly bill due to all of these lengthy/ridiculous outages.

Note: This comment was created from a merged conversation originally titled Refund
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