Skip to main content
user_g90y8c
1st Topic

Visitor

 • 

6 Messages

Tuesday, August 25th, 2026 1:32 AM

Awful customer service.

Paid for MLB package and then cannot access it!   Transferred to 2 chat agents. Then called 800#. Talked to 3 people kept getting transferred until they basically hung up said the office was closed.   Awful.   Wish there was another option!!   

Question

 • 

Updated 

36 minutes ago

22

1

0

Oldest First
Selected Oldest First
XfinityVianney

Official Employee

 • 

2.8K Messages

16 hours ago

 

user_g90y8c, thank you for reaching out and creating a new post. I'm sorry to hear that you've had issues accessing your content for the MLB Extra Innings package. When you attempt to access the content, are you getting error codes, or is it stating you are subscribed? Any issues accessing the networks via the Stream App when you connect to the home network? 

 

9

0

forum icon

New to the Community?

Start Here