Malalim2004's profile

Regular Visitor


2 Messages

Tue, Jan 12, 2021 3:00 PM

Availability of internet

We live in a development that originally did not have Comcast internet available but now some of our neighbors have it. Going through the automated prompts and providing our address and it still shows unavailable. Wondering if there is anyway we can get in touch with construction/install team to see if we can get internet here as customer service has been unable to help.



Official Employee


2.5K Messages

4 m ago

Hi, Malalim2004. Thank you for posting here for support! We are happy to have you and we hope you're having a great new year so far.


We would be glad to help you out with opening up a serviceability request. To get started, please send me a PM with your first and last name. We will go from there. 


To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side. Thanks!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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