GG1956's profile

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1 Message

Tue, Dec 1, 2020 10:00 AM

Autpay discount

I recently went to Autopay. When will my $10 discount be reflected each month?

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Expert

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25.8K Messages

6 m ago


@GG1956 wrote:

I recently went to Autopay. When will my $10 discount be reflected each month?


Autopay doesn't kick in until the 3rd month or 45 days after you sign up.  After that, yes, it should be reflected each month.

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Official Employee

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369 Messages

6 m ago

GG1956, Thanks so much for taking the time to reach out to us regarding your billing concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. I would love to check on that autopay discount for you. I know how important it is right now to save every penny that you can and this discount is a pretty decent difference for you. Can you please reach out through private message with your first and last name,  service address and account number? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: comca.st/30x1qW2. -Michelle

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