New Poster
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1 Message
Autopay
Why am I being texted that I have an overdue balance when my autopay will pay the bill 6 days from now? I never have overdue balances.
New Poster
•
1 Message
Why am I being texted that I have an overdue balance when my autopay will pay the bill 6 days from now? I never have overdue balances.
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Again
Expert
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25.6K Messages
6 m ago
You need to read your billing statement every month because it usually has information in it that is pertinent to your account.
What does your billing statement say? Has the due date changed? Did you make changes to your account?
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ComcastMorgan
Official Employee
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2.5K Messages
6 m ago
Let us know, Baron83. We are here to help!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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