New Poster
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2 Messages
autopay and ecobilling discount
I'm a long term customer and just enrolled in autopay and ecobilling for about 3 months but still don't see the $10 discount on my bill. The $10 discount supposed to show up after 45 days but it has been three months since the day i enrolled. Does this discount apply for both new customers and long term customers?
andyross
Gold Problem Solver
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7.1K Messages
1 y ago
Me too...
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phutran
New Poster
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2 Messages
1 y ago
just talked to customer service, they said that since my account was switch back to regular rate, i dont get the discount so my assumption is that you need to apply for that from the get go. My advice, have a chat with them (i got it now)
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