Visitor

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1 Message

Sunday, August 16th, 2026 10:34 PM

August 20th 2026

Is there going to be scheduled service disruption for upgrading fiber optics on this date August 20th 2026

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Expert

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120.1K Messages

8 hours ago

The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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3.6K Messages

8 hours ago

Hello, @user_e8be8f have you received a notification that we will be doing maintenance in your area on August 20th? You'll get a notification online and through the Xfinity App which will normally come with a warning that you may lose all services during that time. Was that an ETA for the start time and stop? You may be able to use the app to set up text alerts for updates and completion. 

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