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Rallyone
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20 Messages

09/21/2026 4:33 AM

Audio issue with NBC Sunday Night Football

During NBC Sunday Night Football, the announcer dialogue is overwhelmed by the stadium crowd on all three of my Xfinity TVs. Commercials on the same channel sound completely normal, and the same SNF game through Xfinity Stream on my PC has clear announcers. Other NFL broadcasts are normal. Changing the Xfinity box between Stereo, Auto Detect and Expert Mode does not correct it. Please have Engineering check the SNF linear-TV audio feed and channel mapping. Can this issue be resolved?

[Edited: "Personal Information"]

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2 hours ago

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XfinityBillie

Official Employee

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4.5K Messages

14 days ago

 

Rallyone Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. It is likely how the broadcast was received that caused the stadium noise to overwhelm the announcer. The best option, so we can troubleshoot in real time, would be to let us know if the issue persists on any other games on NBC.

 

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user_o5hzct

Visitor

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1 Message

6 days ago

As of 9/27/26 it is still and issue …can’t hardly watch the game the crowd noise is so overwhelming 

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XfinityEva

Official Employee

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2.7K Messages

@user_o5hzct sorry to hear this is still affecting your viewing experience. Is this only on one channel? If so, this is most likely how the broadcast was sent to us. You can double-check the Xfinity TV audio troubleshooting as well.

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6 days ago

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user_jk4jls

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2 hours ago

NBC Sunday Night Football is playing in Spanish through Xfinity Stream on my computer, but the commercials are in English. Xfinity Stream Language Settings shows Audio Options = English. Peacock is streaming the exact same game in English on the same computer, so the computer and audio settings are working correctly. This appears to be an Xfinity Stream/NBC audio-feed problem. Please report this to your video engineering team and investigate the NBC live feed.

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