Sat, Jul 23, 2022 2:21 AM
How can I not have to wait 5 days for a fix. Your scheduler told me Wednesday. How can I get a guy here while the company responsible is still working.
5 months ago
@Steil12 Thank you for reaching out and bringing this to our attention. I can understand how this is truly frustrating. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.