Visitor
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6 Messages
Assistant and Customer Service Phone Support
I had 2 agents tell me they would not transfer me to a supervisor after already having spent an hour with the Xfinity assistant. One HUNG UP! I’m on the phone with the 4th agent and I’ve been on hold for 40 minutes. Furious.
XfinityThomasB
Official Employee
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2.6K Messages
6 hours ago
user_cuar5y Thank you very much for getting us in the loop. We are a corporate based team that supports these forums. Can I please gather some details on the issue that you had originally reached out for support?
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