Visitor

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1 Message

Wednesday, June 3rd, 2026 3:22 PM

assistance

Cable needs to be buried

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Official Employee

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2.6K Messages

2 hours ago

 

user_1n2tjt, thanks so much for reaching out to Xfinity Support. We would be happy to assist you with getting your cable buried. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary.

• Click the "Direct Message” icon (upper right corner of this page).

• Click the "New message" (pencil and paper) icon.

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list.

• Type your message in the text area near the bottom of the window.

• Press Enter to send your message.

 

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