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Visitor

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3 Messages

Thursday, May 8th, 2025 3:07 PM

assistance with my xfinity/comcast quota issue

I want to talk to an agent on the phone about my quota issue message

Official Employee

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1.7K Messages

2 days ago

Hello there, @user_6ne4l9! Thank you for taking the time to visit our Xfinity Community Forum, and for creating a post about your concerns. You've come to a great place for help! Our Digital Care Team is awesome to work with because we are experts in all areas of your account, service(s), equipment, bill, and more. However, when you prefer a phone call, you are always welcome to dial 1-800-XFINITY (1-800-934-6489). If you're willing to work with us on this platform, may I just ask for clarification? What exact message are you receiving, and how? Which service of yours is this in reference to?

Visitor

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3 Messages

I have reached my email quota and will not receive anymore emails

Official Employee

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3.3K Messages

@user_6ne4l9  Just to clarify, are you receiving an error message that your Xfinity email inbox is full? The more details you can provide, the better we will be able to assist you. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

2 days ago

I have reached my quota and will not receive any more emails

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