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Saturday, October 26th, 2024 5:42 PM

Assistance with Moving Internet Service

I am planning to move to my new apartment, but the new address is being recognized as a business address. What should I do to transfer my internet service?

Thank you for your assistance.

Official Employee

 • 

1.6K Messages

20 days ago

Hello, @user_x4cj2g. Thank you for making us aware your address is being recognized as a business. I would be more than happy to help get that updated so that we can then activate your residential account.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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