Assistance needed – previous Xfinity mobile account commitment

Hi, I'm looking for assistance with an existing Xfinity Mobile account and would like to have a previous conversation with an Xfinity representative reviewed. I was given confirmation of a future account adjustment and would like to verify that the details are properly documented and scheduled. Could an Xfinity representative please reach out and invite me to a private message so I can provide the previous interaction reference number and discuss the details?

Thanks.