U

Saturday, July 6th, 2024 4:01 PM

Asking for my SSN and DoB to proceed wiyh activation

Hi, the representative i spoke to yesterday was halting a simple device activation and shared a promotional and shared a link that requests SSN and DOB.

Sounds shady. Why would an internet service provider need my personal data? 

Official Employee

 • 

1.3K Messages

3 months ago

@user_n8omsj

 

Thanks for reaching out to us today. There is a credit screening process to activate Xfinity services. You can also go to https://www.xfinity.com/planbuilder to create the  order which it will walk you through the credit screening process that's needed depending on the type of services you sign up for with Xfinity  will warrant what credit screening process is needed.

 

 

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