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user_pzos5k
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Monday, July 15th, 2024 6:05 AM

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As soon as possible

I have been without internet since Monday. All around me people either have service or are receiving etas for when it will be back on. When I check all I see is "as soon as possible". Does this mean I can expect it at any moment or is the problem so open ended that I should safe myself the grief and end my 10+ year service with you? @XfinityKassie

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2 years ago

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XfinityVictor

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2.1K Messages

2 years ago

 

user_pzos5k Hello, thank you for taking the time to create a post. I am really sorry you are experiencing a service interruption in your area. I understand how frustrating it is, especially if you don't have an estimated end time. I am happy to look into more information regarding the ongoing service interruptions in your area. We value you as a loyal customer of 10+ years and would like to look into this issue, so you can enjoy our great service.

 

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