st56789's profile

Regular Visitor


1 Message

Tue, Dec 8, 2020 2:00 PM


can I upgrade my old DVR for the ARRIS XG1v4?



Official Employee


6.3K Messages

6 m ago

Hello st56789, you can upgrade your equipment at anytime without penalty or changing the agreement. You can swap the equipment out at any local Comcast service center or we can also ship the box out to you. To find the closest service center to home please click on this link, if you'd like the equipment shipped you can send me a [Modmail Message]( with your full name, street address, and account number. 

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