Visitor
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2 Messages
Area outages
We have had 5 area outages in the last week. I would like to know what is going on and if it will be fixed
Visitor
•
2 Messages
We have had 5 area outages in the last week. I would like to know what is going on and if it will be fixed
user_u14yvk
Visitor
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2 Messages
4 hours ago
Currently on a 7 hour outage
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XfinityRay
Official Employee
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4.4K Messages
4 hours ago
Hello, @user_u14yvk! I am sorry to hear your service has been offline so much and is down today. We never want that and understand it is tough to get through. We care for our network 24/7 and take proactive steps to prevent downtime. You would see notifications for any known work that is upcoming, otherwise the issue should be fixed when the interruption is resolved. We see the same information you see in the Xfinity app regarding any interruptions. Are you seeing a notice of an area interruption there?
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