Are your technicians even real or is this just the world's best gas lighting?

user_nsf9m7 Hi there! understanbly you are frustrated with the current status of your tech visit, we know that your time is valuable and we'd love to assist. Allthough I cannot compensate you for time and efforts loss, I am happy to review your account and ensure we get this all addressed as well as any service that were lost adjusted. 

To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

 

 Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Please let me know if you have any questions or run into any problems.