37 Messages

Tuesday, November 4th, 2025 12:38 PM

Are there any new desls

Are there any deals on DVR pricing? I have limited income and I'm trying to get the most value for my money.

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Expert

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114.9K Messages

1 month ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.2K Messages

1 month ago

Hey there, @LukeS1973! Thanks for reaching out with a new post about your interest in DVR Service. Typically, it's been $10/mo for customers, but you may find a package with it included or discounted. Have you checked out our [Plan Builder](https://www.xfinity.com/digital/offers/plan-builder) by chance? You may also try shopping [Xfinity Deals](https://www.xfinity.com/learn/deals) online (just make sure to click "Sign in here" first), or simply log in to [My Account](https://login.xfinity.com/login) and you can manage your services that way! 

 

We recommend starting online if possible since some promotions are exclusively offered online-only :) Otherwise, our team typically has access to the same options you see while logged in to your account. And keep in mind that you don't always need to make any "changes" other than selecting the same service(s) you already subscribe to, in order to see any applicable promotional rates being offered. You may just not see the total estimated monthly bill until you proceed to the order summary (before approving any changes and placing your order). Please let me know if this helps! 

 

And if you still need assistance, our team remains here, awesome to work with because we can always double-check your options if you run into any trouble online. 

37 Messages

Thank you for the information 

Official Employee

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2.2K Messages

Of course, @LukeS1973! Let us know if that helps, and you find what you need :)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

37 Messages

1 month ago

Yes I'm looking to try and establish my Dvr service to be available if needed. I'm on a fixed income and need to try to get something as low as possible or get it included if that's possible. 

Official Employee

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1.1K Messages

Good morning @LukeS1973 We would be more than happy to see if there is a way to lower your overall monthly costs. 

Please send us a DM with your full name and address to Xfinity Support.


To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it

See https://comca.st/3kYXwkR for an example

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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