Appointments

Hi there im formally filing a complaint. The beginning of February I had moved to a new Appartment and the coax cable was not working so I had a technician come out to take a look. The technician said I needed new wiring done. So I made a new appointment for that. Xfinity sent the wrong person who again told me I needed wiring done, which I thought he was coming to do. So again I had to reschedule. They sent the same technician again who also got frustrated asking me why they sent him again when no wiring has been done. I got an email saying I had a wiring appointment on the 18th of February the guy never came I called xfinity and they told me the appointment was canceled, why I dont know. So I rescheduled for the next day (the day I am writing this complaint) and again no one came. Now the next available appointment I can schedule is on the 21st .I have not had access to my internet for almost a month now. I am asking for my bill for February be reduced and for my internet issues to be resolved quickly