Hi there @user_b31zfr! The appointment time is the arrival window for the technician, rather than a start-end time. You will receive a notification, usually a call that your tech is on their way as well. And you can also check out the appointment through the Xfinity app!
XfinityEva
Official Employee
•
2.1K Messages
1 day ago
Hi there @user_b31zfr! The appointment time is the arrival window for the technician, rather than a start-end time. You will receive a notification, usually a call that your tech is on their way as well. And you can also check out the appointment through the Xfinity app!
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