U

Visitor

 • 

1 Message

Tuesday, May 13th, 2025 7:27 PM

Appointment

I had an appointment for 3-5 today. I took off from work to make sure I was home. App says someone arrived and no one has been to the house and now its saying sorry we missed you. I've been here the whole time! I've been trying to get this done since last week and I keep getting the run around. Where is my tech????

Official Employee

 • 

1.2K Messages

1 day ago

 

user_ghxtln Hi there. We can take a closer look into your appointment. 
 
Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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