Good morning user_vq3fjd thank you so much for taking the time to reach out to us here on our Xfinity Forums! What are you seeing on the TV screen? Are you seeing any error codes or messages? If you have an X1 cable box with a clock display, are there any words there like RBST or BOOT?
EG
Expert
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111.5K Messages
6 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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1.8K Messages
6 days ago
Good morning user_vq3fjd thank you so much for taking the time to reach out to us here on our Xfinity Forums! What are you seeing on the TV screen? Are you seeing any error codes or messages? If you have an X1 cable box with a clock display, are there any words there like RBST or BOOT?
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