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Tuesday, October 8th, 2024 11:47 PM

Appointment was scheduled today between 3 and 5

Appointment was scheduled between 3 and 5 today.  Technician still hasn't shown up, requests for timeline in the app are being ignored.  How to get an ETA?

Expert

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106.6K Messages

10 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.6K Messages

10 days ago

 

user_fwnixs I would be happy to look into what happened with the tech if they never showed. Please let us know if that was the case. 

 

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