Visitor
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1 Message
Appointment. Set up equipment
I would like to schedule an appointment for a tech to come to my house and set my equipment up. They mailed me equipment to me but I do not want to mess with the hassle I would rather have a technician do it.
XfinityAmir
Official Employee
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6.9K Messages
10日前
Hello user_294e52, thanks for reaching out to us here with this concern. We can certainly get someone out to install the equipment for you, trust me I am the same way when it comes to installation so let's get someone out sooner than later. To get started on this could you please send me a private message with your full name and street address?
"Searching for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon or https://comca.st/3kajO4e
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
See https://comca.st/2XfS9FQ for an example.
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