Visitor
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1 Message
appointment for technician install at new address
I am moving, you have new address. I have the new equipment. I need a technician install at new address. Time: Afternoon of October 28
Visitor
•
1 Message
I am moving, you have new address. I have the new equipment. I need a technician install at new address. Time: Afternoon of October 28
user_3jqeu1
25 Messages
23 hours ago
https://www.xfinity.com/cancel
This link has options to move your service
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EG
Expert
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122.2K Messages
22 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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3.7K Messages
7 hours ago
Hello, @user_20fa44 the link @user_3jqeu1 is super helpful. If our help is still needed please send our team a direct message with your full name and full address? To send a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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