Hello, @user_6f0ihv thank you for reaching out over Xfinity Forums. You've contacted the right place, and would like to help answer your question regarding a technician visit. Whenever you have a service visit set up, you can log into your account either online or through the Xfinity App, and even on your X1 video equipment if you have TV service to see open appointments: https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments
- Have you checked your account to see if there is an open appointment?
XfinityJustinC
Official Employee
•
1.4K Messages
3 days ago
Hello, @user_6f0ihv thank you for reaching out over Xfinity Forums. You've contacted the right place, and would like to help answer your question regarding a technician visit. Whenever you have a service visit set up, you can log into your account either online or through the Xfinity App, and even on your X1 video equipment if you have TV service to see open appointments: https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments
- Have you checked your account to see if there is an open appointment?
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