1 Message
Apple I pad
A couple of months ago I went into a store because I wanted to see if I could paid up my android phone with my apple iPad. The person I talked to said they were working on it and suggested I try back in a few months. He was looking at his computer and went over to the iPad and said this one should work. It was on sale and I asked him if I would be able to message on that with my android phone and he said yes.
I have been trying to do that for awhile now and apparently it will not work together. I feel like he just wanted me to buy something. I didn't need another apple iPad because I already have one.
So I would like some kind of resolution to this because I am paying for an iPad that I can't use with my phone.
EG
Expert
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111K Messages
2 years ago
The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityChelseaB
Official Employee
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1.8K Messages
2 years ago
Hello @user_8d7102, Thanks so much for taking a moment out of your day to leave a post on our community forum. We're not able to access your Xfinity Mobile account here but our Xfinity Mobile Team are experts at what they do, and I know they can get this resolved for you. You can reach our Xfinity Mobile Team with a call, text message, or via chat:
SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
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