Visitor
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1 Message
APPD $10 discount never came
After talking to 2 separate Xfinity Reps by phone and being told that my $10 APPD discount was applied, I still have not received it. It is well beyond 45 days. Actually well beyond 90 days. I still have not received the advertised autopay / ebill discount.
XfinityEva
Official Employee
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2.7K Messages
40 minutes ago
Hi there! Thank you for taking the time to reach out and for being so patient while waiting for this to be applied. I see you mentioned the timing has been given, have we also confirmed:
-The plan is eligible for the $10 APPD?
-Paperless billing is on
-Payment method being used is a banking account? This can be a checking or savings account (not credit/debit card)
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