U

Visitor

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3 Messages

Wednesday, May 7th, 2025 10:48 PM

App

I need help going my old info out and new info in the app 

Visitor

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3 Messages

1 day ago

I recently updated my Wi-Fi box and my old box is the one that’s still in the app. How do I get my new information into the app so I can pay online well through the app

Note: This comment was created from a merged conversation originally titled My app

Official Employee

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1.5K Messages

1 day ago

user_a9nkzs thank you for using the Xfinity Community Forums page to reach out today. I understand that you need to update some information. I can certainly assist you in doing so, have you already activated your new equipment or are you attempting to do so now?

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