I recently updated my Wi-Fi box and my old box is the one that’s still in the app. How do I get my new information into the app so I can pay online well through the app
Note: This comment was created from a merged conversation
originally titled My app
user_a9nkzs thank you for using the Xfinity Community Forums page to reach out today. I understand that you need to update some information. I can certainly assist you in doing so, have you already activated your new equipment or are you attempting to do so now?
user_a9nkzs
Visitor
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3 Messages
1 day ago
I recently updated my Wi-Fi box and my old box is the one that’s still in the app. How do I get my new information into the app so I can pay online well through the app
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XfinityMarcus
Official Employee
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1.5K Messages
1 day ago
user_a9nkzs thank you for using the Xfinity Community Forums page to reach out today. I understand that you need to update some information. I can certainly assist you in doing so, have you already activated your new equipment or are you attempting to do so now?
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