1 Message
Apartment number changed before service activation
I signed up for Xfinity Internet for a new apartment before moving in. However, before moving in and before my Internet start date, the apartment I'll be moving into has changed to a different one. Also, my move in date is different and I would like to change my Xfinity start date. There is no way I can see to change this.
CCSheila
Retired Employee
•
1.1K Messages
3 months ago
Hi there! I would love to assist.
To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "direct messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Please let me know if you have any questions or run into any problems.
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