Visitor
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1 Message
Apartment Fiber Optic Internet
I noticed a map that states Xfinity Fiber is available at my address. How can I confirm this and/or make this happen? It looks as though it is not an option under normal internet plans.
Visitor
•
1 Message
I noticed a map that states Xfinity Fiber is available at my address. How can I confirm this and/or make this happen? It looks as though it is not an option under normal internet plans.
Accepted Solution
EG
Expert
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110.1K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenjaminM
Official Employee
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2K Messages
2 years ago
@user_b27eec Hello! Thank you for reaching out to us here on our Community Forums. We can certainly look into this further to see if this is something we can provide to you. We'll need you to send us a Private Message with your full name and address to assist you further. Here are instructions on how to send us a PM in case you need them:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
We look forward to hearing from you.
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