Visitor
•
2 Messages
Apartment building address listed as business address.
Hi, my apartment address is listed as business address, and I'd like to convert it to residential.
Visitor
•
2 Messages
Hi, my apartment address is listed as business address, and I'd like to convert it to residential.
XfinityRay
Official Employee
•
2.8K Messages
2 years ago
Good afternoon and happy Friday, @user_c445ea! Thanks for reaching out about your address. We would be happy to help get that updated. Is there a Comcast Business account active at the location or not anymore? I know sometimes there are Xfinity and Comcast Business services at the same address so want to be certain.
1
0
XfinityRay
Official Employee
•
2.8K Messages
2 years ago
No problem at all, @user_c445ea. If you do not have one in your name then none should be open at your address. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0