1 Message

Monday, October 16th, 2023

Closed

anydesk [Edited]

I just received a call myself and I stupidly downloaded the app anydesk, which I a remote app where they can see your phone. I figured out it was [Edited: "Language"] when I started asking questions and they disconnected and said the police would be here because blah blah. I just spoke to my local police station and they confirmed the "officer foster" doesn't exist. 

At this point I have no idea what information they got from my phone.  This is really bogus!

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Official Employee

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2.2K Messages

2 years ago

Hello user_kmxr86

Very sorry that you had this experience. We take security and scams very serious here at Xfinity. Below I did include a link to our Security Assurance website, there is contact information and information related to all the things they help support. Your online safety is always our top priority. 

 

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