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Tuesday, October 8th, 2024 8:19 PM

Any update when services will be restored

So this morning I wake up and my services were restored and my family was enjoying having services back and now I get a call from my wife that the services are down again in my area

Official Employee

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805 Messages

10 days ago

 

user_18b9y1 I hope you are having a great day! Thank you for taking the time to reach out to us today. I am really sorry you are experiencing service issues. I understand how frustrating it is, and I am happy to help you troubleshoot your service. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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