Visitor
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4 Messages
Answers to Cable Dig on Front
I am seeing guys painting lines of different color on my property as well as other 10+ houses on my street [Edit: Personal Information] for apparent soon-to-be dig to place cable unde my property. I never got any advance notices or warnings. I called Comcast yesterday and expected to hear from Resolutions Team in 24 hours but still no response back (email, text or, phone). I am concerned about potential damage to our grass on front yard.
XfinityEva
Official Employee
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2.6K Messages
2 hours ago
@user_l68l04Hi there, and thank you for reaching out. I can certainly understand your concern, especially when you begin seeing utility markings on your property without receiving any advance notice and are worried about potential impact to your lawn.
The colored flags and paint markings are typically placed to identify existing underground utility lines before any excavation work takes place. This is a standard safety measure designed to help prevent damage to utilities during construction projects.
If any work is scheduled on or near your property, contractors are generally expected to take reasonable measures to minimize damage and address restoration needs if impacted by the construction.
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