Hello @user_4075af, thanks for reaching out for help on our forums! I understand the importance of having a working connection at home for daily life. If there is an interruption going on in your area that is affecting your services please know that our field technicians work hard to identify the cause and work as fast and safely as possible to get services restored. Have you checked to see if we have an estimated repair time available?
XfinityNico
Official Employee
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553 Messages
6 months ago
Hello @user_4075af, thanks for reaching out for help on our forums! I understand the importance of having a working connection at home for daily life. If there is an interruption going on in your area that is affecting your services please know that our field technicians work hard to identify the cause and work as fast and safely as possible to get services restored. Have you checked to see if we have an estimated repair time available?
We have a great site that can help monitor any ongoing interruptions here: https://www.xfinity.com/support/status
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user_4075af
Visitor
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3 Messages
6 months ago
Response to Xfinity regarding internet outage.
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