Ljwnevpl's profile

New Poster

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18 Messages

Saturday, June 8th, 2024 7:36 PM

Closed

Annoying Texts

I wish that you would quit sending me texts asking me if I would recommend Xfinity to my friends and family. I keep responding no and that you haven't solved me problem with Smart Resume for over year. It reminds up my aggravation with your lack of service every time you text.

Larry

Official Employee

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1.8K Messages

1 year ago

Ljwnevpl Thank you for taking the time to reach out to us regarding these text notifications. You can adjust your communication preferences via MyAccount using the instructions in the article below. 
 

 

Expert

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111.7K Messages

1 year ago

The concern is not "X1 / TV" help related.................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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