Visitor
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4 Messages
Angel app
When are you going to add the Angel app? I don’t want to buy another device, my tv is too old to cast it from my computer. I want to watch it on my 65” TV. I thought Xfinity was the best, before I got it, that is. Streaming loses sound, has to be reset all the time. If I have to buy a new device like a Roku or something, then I don’t need Xfinity. Choice is yours.
thank you,
‘Lisa
EG
Expert
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115.4K Messages
14 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityQuemekia
Official Employee
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845 Messages
13 hours ago
Thanks for reaching out to our Xfinity Community Forum @user_nsvy6a. It’s never our goal for a customer to feel like their service is anything less than the best! I definitely want to help you get your streaming stability sorted out, so you can enjoy that 65' TV to the fullest.
I want to make sure we get to the bottom of those audio glitches. Have you noticed the sound cutting out only while using the Xfinity Stream app, or does it seem to happen across other apps like Netflix or YouTube as well?
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