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Friday, October 25th, 2024 2:56 PM

An offer on my account

Hello,

I got my xfinity internet recently. I had an offer of free unlimited line with my account. I would like to activate it. 
Account number [Edit: PII]

thank you.

Official Employee

 • 

1.3K Messages

21 days ago

Hi! Thank you for reaching out and we would love to help with your Xfinity Mobile. May I please have your full name and service address via direct message? 

 

To send a direct message: 

•  Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary 
•  Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) 
•  Click the "New message" (pencil and paper) icon 
•  Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line 
•  Type your message in the text area near the bottom of the window 
•  Press Enter to send it

 

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