Visitor
•
1 Message
An existing structure is being demolished. Need Comcast drop physically disconnected. No account for this address. Who do I contact?
An existing structure is being demolished. Need Comcast's drop physically disconnected. There is no account for this address. Who do I contact?
XfinityRaf
Official Employee
•
922 Messages
1 day ago
Good afternoon @user_ix99r4. If you can send us a private message with your name and the address where the drop is located, we can look at what options we have available.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0