An actual person please

Hello @user_aa324e. Thank you for posting to the Xfinity Community Forum to get help from a live agent. You've reached the best place to get help! We'd be more than happy to address your concerns. Can you share more details of the issue(s) you're having, so we know how to proceed? If you wish to call in you can reach one of my awesome peers at 1-888-COMCAST. 

Oh thank you! I was trying to change my billing information but when I click to change the information, I get redirected to a page that says access denied.

Also, when I try to log into my account, after I input my password, it just takes me back to the input password page again. The only way I found to get to my account was a convoluted way through the customer service bot.

There is no error for logging in. I don't know why this is happening but it just redirects me to the main page. Or it takes me to a dead site that doesn't load at all.

For example, when I clicked log in, I was taken to https://customer.xfinity.com/ which didn't load anything and when I tried to reload it, the website changes to some post login site and then brings me back to https://www.xfinity.com/auth without having logged me in

If I click billing, I am actually redirected to the log in page.  I enter my password and then the site changes to an oath handshake site, then to the billing site, and then right back to the enter password site. 

Alright, I cleared the cache on Internet explorer. I went to the Xfinity website and logged in and I still had the same issue. When I clicked on billing, it would just circle me back to the log in page .

I also cleared the cache on firefox but I had the exact same problem. I cannot log in and see my account