Thank you for reaching out here in our community, @user_cq8usw. You've reached the right place for assistance. Our Amazon Gift card incentives are typically sent to the Primary account holder's preferred email. You can also visit: Xfinity Incentive Tracker https://xfinityincentivetracker.com/ for more information.
@user_cq8usw Was it emailed? Did you go back to your emails for that day? How about the junk/spam emails?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_cq8usw I would recommend reaching out to the Xfinity Incentive Team directly to see if they can resend you the reward. The teams contact information can be found here.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityLinda
Official Employee
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1.9K Messages
2 days ago
Thank you for reaching out here in our community, @user_cq8usw. You've reached the right place for assistance. Our Amazon Gift card incentives are typically sent to the Primary account holder's preferred email. You can also visit: Xfinity Incentive Tracker https://xfinityincentivetracker.com/ for more information.
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user_cq8usw
Visitor
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3 Messages
2 days ago
I used the tracker and it's showing it was delivered but I still cant find it. Is there anyway to recover it somehow
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user_cq8usw
Visitor
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3 Messages
1 day ago
Yes im afraid it isn't their how can they resend me the email if you don't mind me asking?
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