Visitor

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2 Messages

Thursday, June 4th, 2026 5:17 PM

Amazon boom Book credit not working.

Book credit not redeeming. Tried both the app and browser and get the same notification on Amazon that it is invalid link or something 

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Official Employee

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3.4K Messages

2 days ago

Thanks for reaching out to us, we do apologize for any inconvenience. Can you give us a little information the Amazon boom book credit you're referencing,  is that a Xfinity membership rewards offer that you redeemed?

Contributor

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13 Messages

2 days ago

Many people are having the same problem today and are creating threads. I recommend posting there as well so Xfinity can easily see how many people are having this problem:

https://forums.xfinity.com/conversations/customer-service/amazon-bookshelf-link-also-not-working-for-me/6a21aada9c2bb2117e24cf1f

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