8 Messages
Amazon bookshelf code not valid
Code I was given does not work. Please provide a code that works. Also, says to redeem by 5/13. Clearly that date has passed
8 Messages
Code I was given does not work. Please provide a code that works. Also, says to redeem by 5/13. Clearly that date has passed
XfinityRaul
Official Employee
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2.8K Messages
2 hours ago
@user_bm34i0 I would be more than happy to help look into obtaining a code that works for you. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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user_n8smea
Visitor
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10 Messages
1 hour ago
Many people are having the same problem and are creating threads for this. Here is an aggregation of the posts:
https://forums.xfinity.com/conversations/customer-service/amazon-bookshelf-link-also-not-working-for-me/6a21aada9c2bb2117e24cf1f
I recommend that you also post there so that Xfinity can easily see how many people are having this problem.
(edited)
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