user_cd8g97 Thanks for reaching out to my team so we can make aure you can redeem your Amazon book credit :). I love to see members taking advantage of the rewards they earned! When you sign into your Membership Benefits page: https://www.xfinity.com/membership do you see the book credit in your redeemed benefits? Which step of the redemption process are you having issues?
XfinityEmilyB
Official Employee
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2.9K Messages
5 hours ago
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user_n8smea
Visitor
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10 Messages
4 hours ago
There is another thread from today with 3 other people having the same problem:
https://forums.xfinity.com/conversations/customer-service/amazon-bookshelf-link-also-not-working-for-me/6a21aada9c2bb2117e24cf1f
I recommend that you also post there so that Xfinity can easily see how many people are having this problem.
(edited)
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user_oz9os1
Visitor
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2 Messages
4 hours ago
Not working for me either. Tried from the app and browser
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